Shipping Information

New Zealand Standard Shipping

Shipping is calculated at checkout based on the size of your order and the delivery location. Our primary freight partners are Aramex and Mainfreight. Courier packages cannot be sent to PO Boxes, so please use a physical address at checkout.

Estimated delivery times:

Homewares
North Island: 2–5 business days
South Island: 4–7 business days

Furniture
North Island: 5–7 business days
South Island: 7–10 business days

If you are having any trouble completing your purchase at checkout, such as issues with your delivery address or unavailable rates, please email hello@kayustudio.co.nz and we will be happy to help you complete your order. 

Delivery Service & Assembly

Our furniture delivery partners will contact you to coordinate delivery. Orders are delivered boxed and unassembled as standard. Please note, some items will require assembly.

We offer a complimentary White Glove Service, which includes assembly and packaging removal, for dining tables over 200cm in size, all Maru Dining Tables and the Mason Coffee Table. If you’d prefer not to use this service, simply let us know in your order notes. 

Tracking Your Order

Once collected by the courier, you’ll receive a tracking number by email to follow your delivery. For an update on your order at any time, please don't hesitate to email hello@kayustudio.co.nz for assistance.

Click & Collect

Free Click & Collect is available from our Mount Maunganui Showroom (13 Totara Street, Mount Maunganui) or Auckland Warehouse (13 Westmoreland Street, Grey Lynn).

If your item is available to collect from one of these locations, in store pickup will be available as an option at checkout. Please kindly allow approximately 2–4 days for your order to be prepared. Once your order is ready, you’ll receive an email with collection details.

Auckland Warehouse collections are available Monday–Friday, 9am–3pm.
Mount Maunganui Showroom collections are available Monday–Sunday, 10am–4pm.