Shipping Information

New Zealand Tracked Shipping

Shipping will be calculated at checkout based on the size, number of items and your location. Please note that rates are based on metropolitan centres only. Our shipping partners are Post Haste, On Send or Mainfreight Home. The estimated shipping time for delivery varies on the location and size of your items. For North Island expect delivery in 2-5 business days. For South Island expect delivery in 4-10 business days.

Rural Delivery


Rural delivery is not included in the freight charged at checkout. For rural delivery rates please email hello@kaystudio.co.nz for a quote or alternatively the goods can be collected from the nearest city depot. Once your item has been collected by the freight company, a tracking number will be sent by email to the address you provided at checkout. Courier packages cannot be sent to a PO BOX so please use a physical address when checking out.



Click and Collect

Pick-up from our Mount Maunganui showroom is welcome and free, this option is available at checkout. Once your order is confirmed you will receive a 'ready for collection' email notification with the details. Please contact us either by email or phone once you have received this notification to arrange a pickup time that suits you. Email hello@kayustudio.co.nz or phone 07 281 0205.

If you wish to collect from our Auckland showroom, please email greylynn@kayustudio.co.nz or call our team on 09 376 2214. Kindly note that order preparation and collection may take up to one week at this location.